Add a Static Data List

Use the following procedure to add a static data list.

  1. At the Repository tab, select Data Lists > Add.

  2. At the Data List Properties page, complete the fields and select Save Data List Properties.

    The Static Data List Properties table follows this procedure and describes the data list properties fields.

Knowledge Advanced displays the new data list on the Data List Management page.

The following table describes the static data list properties fields.

Static Data List Properties

Property Description

Data List name

Specify a name for the data list.

Reference Key

Reference Keys are arbitrary text strings used as internal identifiers for the content. They are locale independent; the reference key name does not change for an object supported in multiple locales.

Select the field and accept the default value supplied by Knowledge Advanced. You can also specify a string to use as an internal identifier.

Data List Type

Select Static from the drop-down list.

Knowledge Advanced displays the Sort by and Data List Items fields.

Sort by

Select Alphabetical to sort list items alphabetically, or

Select Sort to sort item in the order they are that they are listed on the Data List Management page.

Data List Items

Select Manage Data List Items to add items to the list. See Add Dynamic Content Type Data Lists for more information.