Add Dynamic Content Type Data Lists

Use the following procedure to add dynamic content type data lists.

  1. Select Data Lists, Add.

  2. At the Data List Properties page, complete the fields.

    The Dynamic Type Data Lists Properties table follows this procedure and describes the fields.

  3. Click Save data list item.

The following table describes the dynamic type data list properties.

Dynamic Type Data List Properties

Property Description/Input

Data List name

Specify a name for the data list.

Reference Key

Reference Keys are arbitrary text strings used as internal identifiers for the content. They are locale independent; the reference key name does not change for an object supported in multiple locales.

Select the field and accept the default value supplied by Knowledge Advanced. You can also specify a string to use as an internal identifier.

Data List Type

Select Content Type from the drop-down list.

Knowledge Advanced displays the Sort by and Data List Items fields.

Content Type

Select the Content Type that contains the attribute you want to reference from the drop-down menu, for example FAQ, Manual or KCS.

Display Source

Select the display value of the desired attribute from the list of attributes defined for the selected Content Type.

Sort Source

Select the attribute that you want to sort by from the list of attributes defined for the selected Content Type.

Default values source..Equal or Not Equal

Specify the attribute value to use as the default value for the list. For example, specify //ADDRESS/ST=CA to define CA as the pre-selected default value.