Answers by Product

You can see the answers associated with a particular product in your knowledge base. This report lists each product and the number of answers associated with the product.

Answers by Product Report Columns

Column Description

Product

A product in your knowledge base.

# Answers

The number of answers viewed that were associated with the product.

Click the link in this column to see each answer title and details about each answer.

Answers by Product - Answers Report

You can see the details of the answers in the Answer by Product report. Click the link in the # Answers column of the report to see the answer details such as the answer ID number, the article owner, and so on.

Answers by Product - Answers Report Columns

Column Description

Answer ID

The answer identifier.

Summary

The title of the answer.

Owner

The name of the user who assigned as the article owner.

Date Updated

The date the answer was last updated.

Language

The language of the answer.