Select User Group Options

The User Group options enable you to associate one or more user groups with a content type. User groups represent types of people interacting with your product, often defined by the level of expertise, for example, Customer and Service Agent could be separate user groups, each requiring a different level of knowledge about the product. When associating user groups to content types, you might specify that content type Technical Manual is only available to user group Service Agent while content type User Manual is available to Service Agent and Customer user groups. Select the user groups for the content type.

1. At the Select Mode drop-down menu:

   • Select Navigate to display the user groups for navigation.

   • Select Search to display user groups for search. When you select Search, you must also enter the search string.

2. At Available User Groups, select one or more user groups to add to your Selected User Groups.

3. Select Restrict User Group selection to one group only to specify that articles creators can associate articles with one group only.

4. Select Require at least one user group to be selected to specify that article creators are required to associate articles with at least one user group.