Tasks

You can monitor the progress of the Knowledge tasks to track what your team is working on. There are several types of tasks, including Workflow, Review, Translation, and so on. This report answers questions such as:

• How many total tasks are in progress? How long have they been in progress?

• Which group or account has closed the most tasks?

• What is the status of selected workflows?

• What is the status for each task in a type? For example, what is the status of all Translation tasks, or all Review tasks?

The following table lists and describes the columns in the report.

Tasks Report Columns

Column	Description
Task Number	The unique task identifier.
Status	The status of the task. Select one of the following: New Open Unassigned Ignored Closed
Assigned Name	The account assigned to the task.
Age in days	The age, or number of days, of the task.
Comments	Optional comments about the task.
Type	The type of task. Select one or more of the following task types in the Search window: Workflow Translation Content Expiration Workflow Changed Workflow Expiration Review Date Rating Analysis Content Recommendation Content Change Lost Password Inactive Account Survey Answer Subscription Forum Moderation DBForum Moderation Note: This field is a roll-up field so it appears as a row. It enables you to view several task types at the same time.