Overview of Site Operations

Every site on the Sites page has a corresponding drop-down list with options that allow you easy access to the most common site-related tasks.

Note: You also can perform these tasks from the Site Details page.

Site Tasks

Task Description
View Site Details Select this option to display the Site Details page.

Available for all sites.

Manage My Update Select this option to view update information, manage update preferences, and access update documentation.

Available for B2C Service sites.

Create Test Site Select this option to create a new test site with a new name.

Available for B2C Service and Intelligent Advisor sites.

Create and Update Test Site Select this option to create a new test site, and then update it to the latest release available.
Note: The option is available only if create/update is allowed for a site.

Available for B2C Service and Intelligent Advisor sites.

Enable Chat Select this option to enable chat.

Available for B2C Service sites and test sites.

Reset Admin Password Select this option to reset the administrator password.

Available for all sites.

Enable B2C Service Modules Select this option to enable B2C Service modules.

Available for B2C Service sites and test sites.

Re-Create Test Site Select this option to destroy an existing test site and clone your production site to create a new test site.
Note: This action will delete your entire project repository and its history.

Available for B2C Service and Intelligent Advisor test sites.

Re-Create and Update Test Site Select this option to destroy an existing test site, clone your production site to create a new test site, and then update it to the latest release available.
Note: This action will delete your entire project repository and its history.

Available for B2C Service and Intelligent Advisor test sites.

Enable Utilities Select this option to enable a site's utilities.

Available for B2C Service test sites.

Update Test Site Select this option to update a test site.

Available for Intelligent Advisor test sites.

If any of these options is grayed out, hovering your mouse over the option will display the reason. Reasons can be any of these:

  • The test site is already on the latest version.

  • The site's upgrade is in progress.

  • The production site is not active.

  • The site is scheduled for transport.