1. Using Configuration Assistant
  2. Activate an SSL Certificate

Activate an SSL Certificate

Before you start

  • Prior to activation, the DNS Administrator must change the CNAME record. Contact your DNS Administrator to put a CNAME entry in your DNS server that points to the appropriate domain. For example, example_domain.com IN CNAME example.custhelp.com

  • The activation will not be allowed if DNS is not properly configured by your DNS Administrator.

  • You must use a CNAME and not an A record for redundancy and reliability. Oracle Cloud Operations recommends customers create CNAME records to link customer-owned, branded domains to the custhelp domain(s) provided within the default application.

  • The use of CNAME records is a powerful and flexible solution that allows the underlying Oracle IP address to change if necessary without requiring customers to update their DNS. Our customers report the best experience when using CNAME records over A records.

Here's what to do

  1. From the SSL Certificates page, click the menu icon and then select Activate.
    The Activate SSL Certificate window opens.

    This figure shows the Activate SSL Certificate window, where you provide the required information and activate SSL certificate.

  2. From the SSL Requirement drop-down list, select the SSL type that needs to be installed.
    Requirement Types Description

    Standard

    		 Requests to HTTP and HTTPS behave normally.

    SSL Only

    Requests to HTTPS are accepted but requests to HTTP are rejected.
    SSL Redirect Requests to HTTP are automatically redirected to HTTPS.
  3. Select the interface from which the certificate is to be activated from the Interface Configuration list.
  4. Type the hostname in the Vhost (Alternate Vhost Name) field, and then click Activate.
    An Information window confirms activation. The certificate status changes to Active.