Create a Test Site

A B2C Service test site is a clone your production site.

  1. On the main page, find the B2C Service site for which you want to create a test site.
  2. Click the Site Operations icon, and select Create Test Site from the drop-down list.
  3. In the Create Test Site window, click the Select Date and Time calendar icon to schedule the start of the test-site creation operation.
    Note: If you do not specify and date and time, the process will begin in a short time.
  4. Select one of the following clone types to create a test site:
    • Full Clone — Clones a full copy of the production site into a test site.

    • Sparse Clone — Clones the production configuration, customization, and last thousand incidents into a test site.

    • Discreet Clone — Clones only the production configuration and customization into a test site. Custom Objects will also be included. Does not include the incidents or contacts tables.

  5. Click Create, and then click Yes to close the confirmation window.
  6. Click OK to close the Information window.

What to do next

  • Check the Request Status tab frequently to check the progress of the operation.
  • Refresh the Configuration Assistant main page until the test site displays. A yellow warning symbol indicates that the operation is in progress. A red danger symbol indicates that the operation has failed. You can try to create the test site again by the clicking the Site Operations icon, and selecting Re-Create Test Site from the drop-down list.