You can enable any Oracle Cloud applications or B2C Service integrations and product add-ons that your organization has purchased.
To enable Live Experience, follow these steps:
- From the Configuration Assistant main page, click the Service
site for which you want to enable an integration or product add-on.
- From the Site Details page, click Integrations tile.
The Service Integrations page opens listing all the
integrations and product add-ons your organization has purchased.
-
Click Enable Live Experience (LX).
-
Click Yes to confirm the enablement.
The enablement process can take several minutes to complete.
If successful, the Live Experience Enable button no longer displays.
-
Click Refresh Page to verify the enablement, and to update the
list of enabled integrations and product add-ons that displays on the page.
What to do next
On the Site Details page, click Download Zip to download the
required configuration files, and follow the instructions included in the confirmation email you
receive after enablement. For more information, see the Enable Live Experience as a Pre-Configured Add-In in Service Cloud.