Enable or Disable a Mailbox

Use these steps to enable or disable an existing mailbox.

1. From the Mailboxes page, click the Mailbox Operations icon associated with the mailbox, and select View Details and Edit.
2. To disable a mailbox, deselect the Enabled check box.
   Note: If you disable a mailbox, email sent to the address associated with the mailbox is not delivered, but continues to accumulate.
3. To enable a mailbox, select the Enabled check box.
   Note: When you enable a mailbox, all emails that accumulated while this mailbox was disabled are delivered.
4. Click Save, and then click OK.

What to do next

Make all other mailbox-configuration changes on the Agent Browser UI or B2C Service Console. See Edit an Oracle-Managed Service Mailbox.