View Mailbox Details

After you create a new Service or Outreach mailbox, you can view its details.

1. From the Mailboxes page, click the Mailbox Operations icon associated with the mailbox, and select View Details and Edit.
   Note: For Outreach mailboxes, clicking the additional View Details option displays information that you can use when configuring the mailbox.
2. Make a note of the details and click OK.

What to do next

Make all mailbox-configuration changes on the Agent Browser UI or B2C Service Console. See Edit an Oracle-Managed Service Mailbox.