Enable Smart Interaction Hub

You can enable any Oracle Cloud applications or B2C Service integrations and product add-ons that your organization has purchased.

To enable Smart Interaction Hub, follow these steps:

1. From the Configuration Assistant main page, click the Service site for which you want to enable an integration or product add-on.
2. From the Site Details page, click Integrations tile.

   The Service Integrations page opens listing all the integrations and product add-ons your organization has purchased.

3. Click the Enable button next to Smart Interaction Hub (SIH).
4. Click Yes to confirm the enablement.
   The enablement process can take several minutes to complete.
   If successful, the Smart Interaction Hub's Enable button no longer displays.

What to do next

Click Refresh Page to verify the enablement, and to update the list of enabled integrations and product add-ons that displays on the page.