Legacy sites are not eligible for the Auto Update Program (AUP). You must book updates
for these sites at least two weeks in advance.
You must allow at least five weeks for the update process to complete. During this time,
you should not modify the site configuration and custom code on the production site. The change
freeze start date is specified at the time of booking and upgrade site creation will start on
that date.
-
On the main page, find the B2C Service that you want to
update.
-
Click the Site Operations icon, and then select Manage My
Update from the drop-down list.
-
Click Request Update.
The button displays only a site that is a legacy site and is not currently undergoing
an update.
- Select the change freeze start date.
Components that are migrated from the upgrade site are included
in the change freeze. For the list of components, please refer to
Answer ID 1925.
- Click OK.
"Unconfirmed" displays next to the Project Confirmation
Status field until Oracle confirms the booking.
What to do next
After an update booking is confirmed, use the following procedure
to modify the change freeze start date:
On the main page, find the B2C Service whose change freeze start date you want to
modify.
Click the Site Operations icon, and then select Manage My
Update from the drop-down list.
Click the Change link next to Upgrade Site Creation Date.
Type the date in YYYY-MM-DD format, or click the Calendar
icon to select a new date. The time zone must be Pacific Time.
Click Save.