Refresh an Upgrade Site

You can re-create an Auto Update Program (AUP) upgrade site by refreshing it.

A refresh destroys an existing upgrade site and creates a new upgrade site from a fresh clone of your production site. This is especially helpful when you've made changes to your production Customer Portal pages, configuration settings, or message bases.

The upgrade-site refresh is available only for AUP sites on an August 2016 or later version, and whose cutover dates are more than seven days away.

Note: The Refresh Upgrade Site button displays only if there is an upgrade site to refresh.

1. On the main page, find the B2C Service site for which you want to upgrade site you want to refresh.
2. Click the Site Operations icon, and then select Manage My Update from the drop-down list.
3. In the Update Information section, click Refresh Upgrade Site.
4. After reading the Disclaimer, click Yes to proceed with the refresh.

What to do next

When the refresh completes, an e-mail notification is sent to all the contacts associated with the AUP service request.

Note: If the upgrade site refresh is not complete before the scheduled cutover, the cutover will be postponed.