Reset the System Administrator Password

All production and test sites have a system-defined administrator account.

By default, the system administrator is granted all available permissions. The system administrator uses the “administrator” login on B2C Service sites, and the “admin” login on Intelligent Advisor sites.
  1. From the Configuration Assistant main page, find the B2C Service or Intelligent Advisor site for which you want to reset the system administrator password.
  2. Click the Site Operations icon, represented by three vertical dots, and select Reset Admin Password.
  3. Click Yes to confirm the password reset.
    A message displays, telling you that the system administrator password has been reset, and that an email containing the new password has been sent.
  4. Click OK.