1. Implementing Knowledge Advanced
  2. Add Related Answers to the Social Page

Add Related Answers to the Social Page

Users can see the discussions about a selected community question on the social detail page. You can add related knowledge base answers so that they will also see relevant articles in addition to community discussions. You add them by including the related answers widget in the social detail page.

Users can see up to ten related articles by default. You can set the limit number of articles to ten or fewer using the widget's limit attribute.

  1. Edit the file: cp/customer/development/views/pages/social/questions/detail.php

  2. Add this line:

    <rn:widget path="okcs/RelatedKnowledgeAdvanceAnswers" limit="5"/>

    to this section:

    <div class="rn_SideRail">