Add Community Discussions to SmartAssistant

The Knowledge Advanced version of SmartAssistant includes community discussions as well as knowledge base answers. When users submit a question, Knowledge Advanced search returns answers and social search returns discussions that match the search terms that were entered.

Knowledge Advanced uses its own version of SmartAssistant. You can add community discussions to the Knowledge Advanced SmartAssistant so that users can see both community content and knowledge base articles in search results. You update SmartAssistant by editing the KFAPI_SSS_ENABLED configuration setting. The default value of the configuration setting is No.

1. Go to Site Configuration, Configuration Settings.

2. Set the value of the configuration setting KFAPI_SSS_ENABLED to Yes.