Enable Search Highlighting

You can enable search highlighting so that users can easily find their search terms within articles and other documents in search results. When search highlighting is enabled, the application automatically scrolls to each occurrence of the term in an article and highlights the term along with surrounding text.

You can enable or disable highlighting for knowledge articles and other documents (web content or attachments) independently of one another. You can configure the following highlighting options.

• Enable highlighting only for knowledge articles.

• Enable highlighting only for other documents.

• Enable highlighting for all content.

• Disable highlighting for all content.

To configure search highlighting, select the desired Search Highlighting option. Your configuration changes will take effect after the next full content processing completes.

Note: Some browsers do not support the search highlighting functionality for PDFs. All other document types are supported by all browsers.