How You Customize the Global Template

The global template contains the content that frames the message-specific content in your individual messages. You can standardize the look of your messages by inserting your own logo. You can also customize your headers and footers to display information that needs to be communicated in all of your messages.

Note: Because each interface has its own global template, you cannot edit more than one global template at the same time.

In the middle of the HTML editor for the global template are two placeholders—one is an image placeholder and the other is a placeholder for the message-specific content. You can insert HTML above and below the placeholders. The global template, like all messages, is interface specific.

Tip: Since the system default global template cannot be restored from the Message Templates editor, we recommend that you copy and paste the original template HTML into a text file, such as Notepad, in case you need it at a later time. You can do this from the Source tab on the HTML editor.