Connectors in Surveys
Connectors are components used to link survey elements and indicate flow direction. Elements can be connected to other elements depending on their type. The type of connector is indicated by its color.
Each element can have a specific number of incoming and outgoing connectors. This table lists the number of connectors allowed for each element.
Path |
Color |
Description |
|---|---|---|
Submit |
Blue |
This type of connector submits the element web form fields to the database and then links to another element. A web form can be a document with a web form or survey questions. Note: In order for the submit connector to work, there must be a
submit action on the web form that’s used in the campaign. See Insert a Survey Results Link. |
Yes |
Green |
This type of connector links a decision element to another element. The path is taken if the contact meets the criteria specified in the decision. |
No |
Red |
This type of connector links a decision element to another element. The path is taken if the contact does not meet the criteria specified in the decision. |
Standard |
Gray |
This type of connector links one element to another element. The second action is performed immediately after the first. |
Artifact |
Black (Dashed) |
This type of connector links a comment to an element. |
Case |
Gray |
This type of connector links a case statement element to another element. The path is taken if the contact meets the criteria specified in the case statement. |
Each element can have a specific number of incoming and outgoing connectors. See the following table for a list of the number of connectors allowed in each element.
| Element | Connectors Allowed |
|---|---|
Add to List |
Unlimited incoming connectors 1 outgoing standard connector |
Case Statement |
Unlimited incoming connectors 1 outgoing connector for each choice. |
Decision |
Unlimited incoming connectors 1 outgoing Yes connector 1 outgoing No connector |
Execute Object Event Handler |
Unlimited incoming connectors 1 outgoing standard connector |
External Event |
Unlimited incoming connectors 1 outgoing standard connector |
Incident |
Unlimited incoming connectors 1 outgoing standard connector |
Lead |
Unlimited incoming connectors 1 outgoing standard connector |
Notification |
Unlimited incoming connectors 1 outgoing standard connector |
Opportunity |
Unlimited incoming connectors 1 outgoing standard connector |
Redirect to URL |
Unlimited incoming connectors 1 outgoing standard connector |
Serve Web Page |
Unlimited incoming connectors 1 outgoing standard connector 1 outgoing submit connector |
Survey Page |
Unlimited incoming connectors 1 outgoing standard connector 1 outgoing submit connector |
Set Field |
Unlimited incoming connectors 1 outgoing standard connector |
Transactional Mailing |
Unlimited incoming connectors 1 outgoing standard connector 1 outgoing submit connector |
Transactional Survey |
Unlimited incoming connectors 1 outgoing standard connector 1 outgoing submit connector |