Custom Objects in the Data Import Wizard

You can use the Data Import Wizard to import a large number of records into your custom objects from an external file.

After deploying custom objects and configuring workspaces, navigation sets, and other components, you can enter data in the custom object records just like you enter information for individual incidents, contacts, or tasks.

However, you can also use the Data Import Wizard to import a large number of records into your custom objects from an external file. Data can be imported into objects as well as system attributes. Because custom objects are used to integrate your organization’s unique data into B2C Service, you will likely want to consider using this option to copy data from an external database into your site.