Staff Accounts Editor

Use the Staff Accounts editor to perform a variety of staff-management tasks.

The editor enables you to perform these tasks.

• Add staff members
• Assign staff members to profiles
• Group staff members according to level, department, area of expertise, manager, or other categories that apply to your organization
  Note: These grouping options help you route incidents and opportunities to the appropriate group and to report on groups of staff members that share similar job duties or the same manager.
• Configure and manage staff-member passwords