Self-Referencing Relationships

Self-referencing relationships can be defined for custom or standard objects that are joined by association relationships.

Self-referencing relationships are configured to make an object a parent or child of itself. Workspaces for objects with self-referencing relationships can include relationship items for the object. For example, an incident workspace that includes the Incidents View relationship item can be used to associate one incident with another.

This type of configuration gives you a wide range of customization options. For example, if you have a relationship in which the incidents object is a parent of itself, you can configure incident workspaces to let you create sub-incidents or related incidents to help you track incidents related to the same issue. Or, if contacts is made a parent of itself, you can create contact workspaces that allow links to other contacts, such as customers living in the same residence.