Overview of Message Templates

Message templates let you customize your administrator notifications, administrator emails, and contact emails for each interface.

You can customize your message content, enable and disable notifications and emails, as well as define the message format as HTML or text. Message templates also let you quickly apply your organization’s brand across all notifications and emails, including Service email.

Note: Staff members must have the Message Templates permission on the Administration tab of the Profiles editor in order to customize message templates. See Administration Permissions.