Add a File

You can add files to your system that can be viewed by contacts who receive your mailings and surveys. After your files are added, you can use them as many times as you want.

Links to the files can be inserted in documents, templates, and snippets as a link. As a best practice, always include an unsubscribe link to give your contacts the option of opting out of future mailings and surveys. See Insert an Unsubscribe Link.

Note: Certain practical limitations exist that restrict the size of files that can be uploaded to B2C Service. See Answer ID 280 on our support site.

1. Click Content Library on the navigation pane.
2. Double-click File Attachments Explorer.
   The File Attachments explorer opens on the content pane.
3. Click New.
   Tip: You can also add files from an open file by clicking New. Additionally, if your navigation set is configured to add files from the file menu, click File > Content Library > File. See Overview of Navigation Sets.
   A new file opens on the content pane.
4. Enter field information.

   File Attachments Explorer

   Field	Description
   *File	Enter the full path name to the file you want to upload in this field or click Browse to browse for the file. Click the text in this field when editing a file to preview the file.
   Menu Access Disabled	Select this check box to make the file unavailable. Staff members cannot select the file to insert in a document.
   End-User Access Disabled	Select this check box to make the file unavailable in mailings and surveys sent to contacts. Contacts will receive a message indicating that access is denied.
   Description	Enter a description of the file in this field. The description is for internal use only. It is not seen by contacts who receive a mailing or survey with the file.

5. To spell check the file description, click Spelling on the ribbon.
6. Click Save.
   The Save As window opens.
7. Select the folder you want to save the file in and enter the name of the file in the Name field.
8. Click Save.