- Using B2C Service
- Add a Function
Add a Function
This procedure explains how to add a function to a rule base.
- While editing a rule base, right-click Functions in the rules tree, then select New Function.
The Functions editor is activated.
- Enter the name of the function in the Function Name field. Use a name that identifies the performance of the function, for example, Escalation.
- To add a note about the function, enter comments in the Notes field.
After you save the function, you can hover over it in the tree to view the note.
- Click Save.
The function appears in the tree.
- To add more functions, repeat these steps.