Add or Edit a Competitor

A competitor is any individual or organization who is selling goods or services in the same industry as your organization. When adding or editing an opportunity, sales representatives can select from a list of competitors that you define.

Using this information, you can track which other parties are competing for your opportunities and whether your organization is winning or losing to them.

  1. Click Configuration on the navigation pane.
  2. Expand Application Appearance, and then double-click Customizable Menus.
    The Customizable Menus tree opens on the content pane.
  3. Expand the System Menus folder.
  4. Click Competitors to display the editor.
  5. Do one of the following:
    • To add a competitor, click New.
    • To add a new competitor directly below an existing competitor in the tree, select the existing competitor and click New.
    • To edit a competitor, click it in the tree.
  6. Enter a name for a new competitor or edit an existing one in the Label column.
    The corresponding field in the Label column in the Interface Visibility section is populated or revised as you type.
  7. If you do not want the competitor to be visible on the interface, clear the Visible check box.
  8. Click Save.