Add or Edit an Organization Address Type

Organization address types let you maintain multiple addresses for the organizations in the knowledge base.

The default address types are Billing and Shipping. When your organization needs other address types, you can add as many as you need. For example, you might find it useful to have an international address type or a headquarters address type.

  1. Click Configuration on the navigation pane.
  2. Expand Application Appearance, and then double-click Customizable Menus.
    The Customizable Menus tree opens on the content pane.
  3. Click the arrow next to the System Menus folder to expand the list.
  4. Select Organization Address Types to display the editor.
  5. Do one of the following:
    • To add an address type, click New.
    • To add a new address type directly under an existing address type in the tree, select the existing address type and click New.
    • To edit an address type, click it in the tree.
  6. Enter a name for a new address type or edit an existing name in the Label column.
    The corresponding field in the Label column in the Interface Visibility section is populated or revised as you type.
  7. Click Save.
    You can delete any address type except Billing by selecting it and clicking Delete.
    Caution: When you delete an organization address type that has been used in an organization record, this action deletes all address data previously associated with that address type.