Assign Scripts Permission in Profiles

Before you can create or access agent scripts, you first need to update your profile to include scripting permission. Staff members with scripting permission included in their profile can create, copy, and delete scripts from the Scripts explorer, as well as add them to workspaces and workflows.

Before you start

Scripting permission is not available on the Profiles editor unless agent scripting is enabled on your site. To enable agent scripting, contact your Oracle account manager.

Here's what to do

1. Click Configuration on the navigation pane.
2. Expand Staff Management, and then double-click Profiles.
   The report opens on the content pane.
3. Right-click the profile you want to add scripts permission to and select Open.
   The Profiles editor opens.
4. Click Permissions.
5. Select the Scripting check box on the Administration tab.
6. Click Save.
   Note: Staff associated with the profile you have edited must log out of B2C Service and log back in to apply the changes you have made.