Redirect to URL elements let you define a web page your
customers are redirected to when they complete the previous action
in the workflow. After adding a Redirect to URL element to your flow
diagram, you can edit its attributes to specify the URL you want to
send the contact.
Note: The Redirect to URL element that displays when you switch to advanced mode is defined, by
default, to display a Thank You page when the contact clicks the Submit button on the survey
page (which is also defined by default).
- Double-click the Redirect to URL element.
The Redirect to URL window opens.
- Enter the name of the element in the Label field.
- Enter the URL of the website you want to redirect the contact
to in the URL field.
The protocol must be specified. The following protocols are
supported:
- file:///
- ftp://
- gopher://
- http://
- https://
- mailto:
- nntp:
- news:
- To open the URL in a browser, click the Open
URL icon to the right of the URL field.
- To add a contact, incident, opportunity, or tracked link
field to the URL as a parameter, click the Merge Field icon (to the right of the Open URL icon). See Insert a Text Merge Field.
- To add any notes associated with the element, click the Notes tab and enter the notes.
- Click OK.