Edit the Same Message Base on Multiple Interfaces

You can edit the same message base on multiple interfaces.

You cannot edit different message bases on the same interface at the same time.
  1. From the Message Bases editor, click Rollup on the ribbon.
    The Message Bases editor displays in rollup mode.
  2. Press Ctrl while selecting the rows you want to edit.
  3. Click Edit Selection on the ribbon.
  4. Enter the new text value.
  5. Click OK.
    The values of all the selected rows are updated.
  6. Click Save.
    The new values display with an underscore.
  7. Verify the changes by checking the pages where the edited message bases appear.

What to do next

Changes to the message bases do not take effect immediately. You must log out of B2C Service and log back in or refresh the customer portal page.