Edit Message Base Text
While standard message bases cannot be deleted and field parameters cannot be edited, the text values of standard message bases can be edited inline or from the ribbon. You can also edit the same message base on multiple interfaces at once using rollup mode.
You can easily see when a text value has been changed from the default value because an underscore displays on the changed value. If you change the value back to the default, the underscore no longer displays. When a change is pending, the edited field displays a tick mark. When you hover over the tick mark, a tooltip displays telling you how to save or discard your change.
Another feature you’ll want to know about is the ability to lock your message base text values to ensure that the text displays as you expect on update. Because the system always uses the custom text value on update, and since the default value may change with new releases, locking the current value is the only way to ensure that your text stays the same from release to release. See the procedure that follows to lock your text values.
What to do next
Changes to the message bases do not take effect immediately. You must log out of B2C Service and log back in or refresh the customer portal page.