Log in with an External Identity Provider on the B2C Service Login Window

After the external IdP is configured, staff members open the B2C Service Login window as they normally would. However, the IdP’s login page is now embedded in the window.

Before you start

You must have the SSO Login (SAML 2.0) profile permission selected in your profile.

Here's what to do

1. Launch B2C Service.
   The external IdP’s login page is embedded in the Login window.
2. Enter your login information.
   The IdP verifies your credentials, generates a SAML token, and sends it to B2C Service. The SAML token is authenticated with the certificate used to sign the token.

   You are then logged in to B2C Service.