You can add the single sign-on (SSO) permission on the
Administration tab of the Profiles editor.
Before you start
For the SSO profile permission to be available, it must be
enabled. Contact your Oracle account manager.
Here's what to do
- Click Configuration on the navigation
pane.
- Expand Staff Management, then double-click Profiles.
The list of profiles displays.
- Double-click the profile to which you want to assign single
sign-on permission.
The Profiles editor opens.
- Click Permissions.
The Permissions page opens with the Administration tab
selected.
- Select SSO Login (SAML 2.0).
A warning message notifies you that all staff members
having this profile will be prevented from logging in directly to
B2C Service and must instead log in through single sign-on
with an identity provider. The warning message also notifies you about
restrictions for the Customer Portal administration and Public SOAP
API account authentication permissions.
Note: Single sign-on
must be enabled for this check box to display. To enable single sign-on
for agents, customers, or both, contact your Oracle account manager.
- Click OK.
- Click Save.