Set Up Single Sign-on (SSO) Using an External Identity Provider
Complete these steps to configure single sign-on for your site.
- Contact your Oracle account manager to enable single sign-on for agents, customers, or both.
- Add the single sign-on permission to the profiles that will use it. See Add the SSO Profile Permission.
- Define Single Sign-on Configuration Settings.
- Set up external identity providers (IdPs). See Methods for Setting Up Identity Providers.
- Identify the SAML subject for agent login. See How You Identify the SAML Subject for Agent Login.
- Identify the SAML subject for contact login. See How You Identify the SAML Subject for Contact Login.