View a Rule Base

Follow this procedure to view a rule base.

  1. Click Configuration on the navigation pane.
  2. Expand Site Configuration, then double-click Rules.
  3. Click the button for the rule type you want to view.
    Because View Active is selected by default, the rules displayed on the content pane are the active rules on your site. The incident rule base is selected by default.

    The content pane displays the dates the rule base was activated, edited, and archived and the staff member who performed these actions. It also displays the transitions from one state to another and the states from which functions are called.

    An entry in the Edited column indicates that a copy of the active rule base has been created. A staff member might have made changes or simply used the Edit option to open the rule base.

  4. To view a state, right-click the state and select View State.
  5. To view a function, right-click the function and select View Function.
  6. To view a rule, right-click the rule and select View Rule.