View Add-Ins Enabled for Your Profile

The add-ins that are enabled for your profile can impact the behavior of the Service Console.

Therefore, you will want to view lists of the enabled add-ins to see which ones you can access on the interface to which you are logged in, and add-ins that are not applicable to the current interface.

  1. Click File and select Options > Add-Ins.
    The list showing the add-ins enabled for your profile displays on the right. The list displays four columns of information showing the file name, display name, mode, and version number of each installed add-in. The mode can be either production or development. Add-ins in production mode were installed using the Add-In Manager. Add-ins in development mode were manually added to the workstation, generally for testing purposes.
  2. Click OK to close the list.