Task Details

When an article is in a step in a workflow, the Task Details section appears in the article preview page for users assigned the workflow task.

The following table describes the various attributes used to define a task.

Task Attributes

Attribute	Description
Task Type	This field displays the type of task.
Status	This field displays the current status of the article, such as Open, Pending, or Closed.
Assigned to	This field displays the name of the user to which the current workflow task is assigned. A user with the proper permissions can click on the named user to access the Task Assignment page and assign the task to another user. When assigning a workflow task to a user, only users with permission to perform the particular workflow task appear in the User drop-down menu in the Task Assignment page. Contact your Knowledge Advanced administrator if your are unable to assign the task to the correct user. Note: Recommendation tasks are auto-assigned to the owner of the article they reference.
On	Date and time the task was assigned to the user.
Priority	The priority (None, Low, Medium, or High) given to the task by the user who assigned the task.
Modify Assignment	Select to access the Task Assignment page and assign the task to another user.
Return	Select to go back to the previous page.