Links Attributes

Click the Links tab to view the properties of the article, or to check out or modify the article.

The following table describes the two attributes presented on the article Links tab.

Links Attributes

Attributes	Description
Case Links	Lists the cases associated with the article. Reuse Count Document Value Manage Case Links
Learned Links	Lists links added by the machine learning process. You can promote learned links to manual links by clicking Promote. When you promote a learned link to a manual link, it no longer appears under Learned Links unless it is removed from Manual Links. Learned links can be blocked or unblocked by clicking Block or Unblock. Select Manage Links under Learned Links, to block or unblock multiple links at once.
Manual Links	Lists links added manually. You can create manual links either manually using Add Related Content or by promoting learned links. If you create a manual link by promoting a learned link, then deleting the manual link restores it to Learned Links. If you create a manual link by using Add Related Content, then deleting the manual link removes it from Manual Links but, does not restore it to Learned Links.

Attributes

Description

Case Links

Lists the cases associated with the article.

Reuse Count

Document Value

Manage Case Links

Learned Links

Lists links added by the machine learning process.

You can promote learned links to manual links by clicking Promote. When you promote a learned link to a manual link, it no longer appears under Learned Links unless it is removed from Manual Links.

Learned links can be blocked or unblocked by clicking Block or Unblock.

Select Manage Links under Learned Links, to block or unblock multiple links at once.

Manual Links

Lists links added manually.

You can create manual links either manually using Add Related Content or by promoting learned links.

If you create a manual link by promoting a learned link, then deleting the manual link restores it to Learned Links.

If you create a manual link by using Add Related Content, then deleting the manual link removes it from Manual Links but, does not restore it to Learned Links.