List Content Recommendations

To list the content recommendations, select Feedback > Recommendations > List.

The Manage Content Recommendations page displays the currently defined content recommendations.

The following table describes the eight fields you can use to filter and view content recommendations.

Content Recommendation List Filters

Field	Description
Case Number	Displays the number associated with a specific incident.
Recommended Title	Displays the content recommendation title.
Document ID	Displays the Document ID associated with the content recommendation record. If this recommendation is from is from an incident it will not have a document ID.
Priority	Displays the priority assigned to the content recommendation.
Status	Displays the status of the content recommendation.
Requested by	Displays the user name associated with the content recommendation.
Created	Displays the date and time when the content recommendation was created.
Actions	Click Perform to go to the Manage Content Recommendation page for this recommendation. On the Manage Content Recommendations page, you can choose to create a content record for this recommendation or reject the recommendation.