Locate Content Recommendations

You can locate content recommendations by using the Find option.

To locate specific content recommendations:

  1. Select Feedback > Recommendations > Find.

    The Find Content Recommendations page appears.

  2. Complete the fields described in the following table and select Find Recommendations.

    The following table describes the fields you can use to locate specific content recommendations.

    Find Content Recommendations Properties

    Field Description

    Case Number

    Specify an incident number to locate recommendations associated with a specific incident.

    The incident number must be an exact match.

    Content Types

    Select Content Types to locate recommendations associated with one or more Content Types.

    Requested by

    Select a user name to locate recommendations associated with a specific user.

    Completed by

    Select a user name to locate completed (having a status of Rejected or Content Created) recommendations associated with a specific user.

    Priority

    Select a priority to locate content recommendations assigned as either:
    • Low

    • Medium

    • High

    Recommend Status

    Select a status to locate content recommendations assigned, as one of the following:
    • New

    • Rejected - Duplicate

    • Rejected - Not enough information

    • Rejected - Unsuitable

    • Rejected - Other

    • Content Created

    • Content Modified

    Locales

    Select a locale (language and region) that the recommendations were created in.

    Recommendation created on or after date

    Specify date on or after which the recommendations were created.

    Recommendation created before date

    Specify date before which the recommendations were created.

The Manage Content Recommendations page displays with the list of content recommendations that match the specified criteria.