Modify Article Properties

You modify existing articles by locating an article, editing the article, and saving your changes.

When you save a modified article, Knowledge Advanced displays the Preview page, which you can use to review the article and submit it for approval or publication, depending on your user role and the defined workflow.

Note: Knowledge Advanced does not save data automatically as you edit fields. You must explicitly save your work using the save options provided on the edit pages. If you select a different task or navigate to another page prior to saving your work, you lose any unsaved data.

Use the following procedure to modify article properties.

1. Select the article of interest from a list, a task list, or a list of search results.

   The article Preview page appears.

2. From the Content Properties pane of the Preview page, select Edit.

   Knowledge Advanced displays the Edit Content page.

   The Edit Content page displays the various required and optional form fields, which are determined by the content type definition. See How to Enter Content for an example of adding information to an article.

3. Enter the required and optional information.

4. Select Save Document. If your administrator has not enabled workflow on the content type, you can optionally select Save and Publish Document to publish the article. If you need to add to this article sometime before you publish, optionally select Save and Continue Editing, then you can navigate away from the page or select Cancel and your work is saved. Select Cancel to exit the page without saving your changes.

   Knowledge Advanced displays a preview of the article.