Rate Answers

You can rate the helpfulness of answers that are internal articles. At the bottom of an internal document is a row of five star icons, each representing a level of quality. Rating is available only for answers within the knowledge base. It is not shown for external documents, URL answers, and attachments.

Use the following procedure to rate an answer.

1. In the opened answer, click the star icon of a rating.

2. Click the Submit button.