Related Guides
You can refer to the related guides listed in the following table to understand more about the tasks covered in this guide.
Title |
Description |
---|---|
Implementing Customer Data Management |
Describes tasks to configure and set up Oracle CX Customer Data Management capabilities, such as, duplicate identification, duplicate resolution, address verification, and data enrichment. |
Using Customer Data Management |
Describes how to manage customer information and identify and resolve duplicates, verify addresses, and enrich data. |
Extending CX Sales and B2B Service |
Describes how to use tools to configure and extend Oracle CX Sales and B2B Service. |
Understanding Import and Export Management for CX Sales and B2B Service |
Describes how to import legacy and other data into Oracle CX Sales and B2B Service using Import and Export Management, and export data out of these applications. |
Using Oracle Account and Contact Enrichment by Dun & Bradstreet (D&B) |
Describes how to use Oracle Account and Contact Enrichment by Dun & Bradstreet (D&B) to update company and contact data in your Oracle Cloud application |
Using Oracle Address, Email, and Phone Verification |
Describes how to use Oracle Address, Email, and Phone Verification to verify and standardize addresses in your Oracle Cloud application. |