Display shipping options

This widget displays various shipping options to the agent.

An agent can use the functionality of this widget to assist a customer in picking up an item in a store. The widget also displays to the agent the number of stores available. For detailed information on working with shipping in the agent console, see Create new orders. For working with Buy Online Pick Up In Store, see Configure Buy Online Pick Up In Store.

Migrate widgets

If you have recently migrated and this widget may be visible in your widget list. However, the widget is using the default template file, which may not be available to the page layout.

To update, you must update the following widget.template file:
  • /layouts/multishipAddressBookAgentLayout/widget.template

To perform this upgrade, refer to the instructions in Work with widgets.

Widget Name: agentShippingOptions

Display Name: Shipping Options - Agent

Supported Page Types: agentAdvancedCheckoutPageType

Layouts: Checkout Layout For Multi Ship - Agent

Elements: None