Search for returns

The Return Search - Agent widget allows you to configure what an agent sees when searching for returns.

It holds all of the applicable criteria needed to search through return request, account and custom profile level attributes. This widget also provides a search button that allows the agent to initiate the search, while displaying both navigation and cancel elements. For detailed information on searching for a return request in the agent console, see Process returns.

Widget Name: agentReturnSearch

Display Name: Return Search - Agent

Supported Page Types: agentReturnSearch page

Layouts: Returns Search Layout - Agent

Elements: This widget uses the account-search element. To understand how this element is used, refer to the widget’s code view.

For additional information on agent-based return widgets, refer to the Configure Returns and Exchanges Widgets section.