Return Items

This widget enables the shopper to initiate returns for returnable items.

It is used when shoppers click the Return Items button whilst viewing past orders on the Order Details widget.

It is automatically available on the Return Items layout for the latest version of Commerce. However, if you are running an older version of Commerce, you must ensure that you drag the Return Items widget to the Return Items layout as this layout will appear blank in older versions. See Upgrade deployed widgets for further details on replacing a widget with the latest version.