Appeasement Validation REST Endpoints
Webhook/Appeasement Validation
Function webhook that can be used to perform external validations on an appeasement during its submission. The request payload contains complete details about the current appeasement, agent's profile, order and profile against which the appeasement is being provided, returns related to the order, previous appeasements related to the profile either directly or indirectly through orders, site and organization on which the appeasement is being submitted. Custom validation of the appeasement can be performed by the external system using these details. Response should indicate whether this appeasement is valid and can be submitted in OCC. If the appeasement is invalid, reason for validation failure should be provided.
- appeasementValidation
- Method: postPath:
/ccadmin/v1/webhook/appeasementValidation