1. Getting Started with Oracle EPM Cloud and EDM Cloud for Administrators
  2. Configuring Security Settings
  3. Determining the IP Address of EPM Cloud and EDM Cloud Environments

Determining the IP Address of EPM Cloud and EDM Cloud Environments

Classic and OCI (Gen2) URLs connect to static IP addresses. You may add these IP addresses to the allowlist in your firewall configuration to ensure that connections to EPM Cloud and EDM Cloud can pass through the firewall.

Use a diagnostic tool such as ping or network administration tool such as nslookup to determine the IP address of each environment for which you want to add a pass through exception in the firewall configuration.

  • Sample ping command: ping serverName, for example, ping exampleServer.oraclecloud.com
  • Sample nslookup command: nslookup serverName, for example, nslookup exampleServer.oraclecloud.com

Be sure to specify only the fully-qualified server name available in the URL. All other information such as the protocol (https://) and application context (epmcloud) should be excluded. For example, if the URL is https://acme-epmidm.epm.us-phoenix-1.ocs.oraclecloud.com/epmcloud use acme-epmidm.epm.us-phoenix-1.ocs.oraclecloud.com as the server name.

Troubleshooting

See Resolving IP Allowlist Functional Issues in Oracle Enterprise Performance Management Cloud Operations Guide.