For Narrative Reporting Only

Narrative Reporting uses the File Transfer Utility to perform backup and restore activities.

For detailed information on this utility, see "Using the File Transfer Utility" in Administering Narrative Reporting.

Note:

Before you restore your service from a backup snapshot, make sure the destination service is the same release or newer. You cannot restore a backup snapshot into a service that has an older release. You can confirm the version from the Settings and Action menu in Home page.